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      "text": "© Copyright IBM Corporation 2015\nIBM Global Business Services\nRoute 100\nSomers, NY 10589\nProduced in the United States of America\nOctober 2015\nIBM, the IBM logo and ibm.com are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at www.ibm.com/legal/copytrade.shtml.\nThis document is current as of the initial date of publication and may be changed by IBM at any time. Not all offerings are available in every country in which IBM operates.\nThe information in this document is provided “as is” without any warranty, express or implied, including without any warranties of merchantability, fitness for a particular purpose and any warranty or condition of non-infringement. IBM products are warranted according to the terms and conditions of the agreements under which they are provided.\nThis report is intended for general guidance only. It is not intended to be a substitute for detailed research or the exercise of professional judgment. IBM shall not be responsible for any loss whatsoever sustained by any organization or person who relies on this publication.\nThe data used in this report may be derived from third-party sources and IBM does not independently verify, validate or audit such data. The results from the use of such data are provided on an “as is” basis and IBM makes no representations or warranties, express or implied.",
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      "text": "1. Rayton, B., T. Dodge and G. D'Analeze. “The Evidence: Employee Engagement Task Force ‘Nailing the evidence’ workgroup.” 2012.\n2. “Beyond engagement: The definitive guide to employee surveys and organizational performance.” IBM Software Technical White Paper. February 2014.\n3. For an earlier discussion of this topic, see Lesser, Eric, David Ransom, Rawn Shah and Bob Pulver. “Collective Intelligence: Capitalizing on the Crowd.” IBM Institute for Business Value Executive Report. January 2012.\n4. 2015 IBM Smarter Workforce Institute WorkTrends Survey. Analysis based on open-ended, write-in comments.\n5. Melendez, Steven. “Unhappy At Work? Swipe Right To Tell The Boss.” Fast Company, July 8, 2015.\n6. Guenole, Nigel and Jonathan Ferrar. “Active employee participation in workforce analytics: A critical ingredient for success.” IBM Smarter Workforce Institute. December 2014.",
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