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  "notes": "The slide uses a TEI (Total Economic Impact) methodology to calculate productivity gains from Azure Integration Services.",
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      "text": "The impact of integrations goes beyond ticket reduction, as it significantly reduces the time required to resolve issues.",
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      "text": "The number of data entry error-related support requests and the average time to resolution. The ability of the organization to integrate internally facing applications.",
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      "text": "time is 2,535 hours in Year 1, 1,755 hours in Year 2, and 975 hours in Year 3. The average hourly loaded cost of a data administrator is $65. Data administrators apply 75% of these efficiencies to productive tasks.",
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      "text": "While we are indeed reducing the number of tickets because of integrations, it's important to note that the nature of the tickets we receive has also changed. The impact of integrations goes beyond ticket reduction, as it significantly reduces the time required to resolve issues. This reduction in both ticket count and resolution time is crucial to improving overall efficiency.",
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      "text": "While we are indeed reducing the number of tickets because of integrations, it's important to note that the nature of the tickets we receive has also changed. The impact of integrations goes beyond ticket reduction, as it significantly reduces the time required to resolve issues. This reduction in both ticket count and resolution time is crucial to improving overall efficiency. — Lead integration architect, energy",
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