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      "text": "ABOUT FORRESTER CONSULTING\nForrester provides independent and objective research-based consulting to help leaders deliver key transformation outcomes. Fueled by our customer-obsessed research, Forrester's seasoned consultants partner with leaders to execute on their priorities using a unique engagement model that tailors to diverse needs and ensures lasting impact. For more information, visit forrester.com/consulting.\n© Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best available resources. Opinions reflect judgment at the time and are subject to change. Forrester®, Technographics®, Forrester Wave, and Total Economic Impact are trademarks of Forrester Research, Inc. All other trademarks are the property of their respective companies. For additional information, go to forrester.com.",
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      "text": "Executive Summary...1\nThe Microsoft Azure Integration Services Customer Journey...7\nKey Challenges...7\nInvestment Objectives...9\nComposite Organization...9\nAnalysis Of Benefits...12\nIntegration Developer And Data Architect Productivity...13\nEfficiencies On The Cross-Functional DevOps Team...16\nCost Reduction From Fewer Application Support Requests...19\nIT Cost Avoidance From Enabling Citizen Developers...21\nCost Reduction From Consolidating Legacy Systems And Solutions...23\nIncremental Revenue Growth Driven By Data Insights And Speed Of Innovation...25\nBusiness Efficiencies From Automated Data Entry And Validation...26\nUnquantified Benefits...28\nFlexibility...29\nAnalysis Of Costs...30\nAzure Costs And Professional Services...31\nLifecycle Costs...32\nFinancial Summary...35\nAppendix A: Total Economic Impact...36\nAppendix B: Supplemental Material...37",
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      "text": "Consulting Team: Anna Orbán-Imreh\nLori Heckmann",
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