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  "notes": "This slide serves as a glossary and reference page for the financial methodology used in the deck.",
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      "text": "Related Forrester Research\nReduce Technical Debt By Understanding CMS Capabilities Before RFP, Forrester Research, Inc., April 4, 2023.\nThe Web Content Management Software Market Forecast, 2024 To 2028, Forrester Research, Inc., May 28, 2024.",
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      "text": "The initial investment column contains costs incurred at “time 0” or at the beginning of Year 1 that are not discounted. All other cash flows are discounted using the discount rate at the end of the year. PV calculations are calculated for each total cost and benefit estimate. NPV calculations in the summary tables are the sum of the initial investment and the discounted cash flows in each year. Sums and present value calculations of the Total Benefits, Total Costs, and Cash Flow tables may not exactly add up, as some rounding may occur.",
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      "text": "DISCOUNT RATE\nThe interest rate used in cash flow analysis to take into account the time value of money. Organizations typically use discount rates between 8% and 16%.",
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      "text": "PAYBACK PERIOD\nThe breakeven point for an investment. This is the point in time at which net benefits (benefits minus costs) equal initial investment or cost.",
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      "text": "APPENDIX B: SUPPLEMENTAL MATERIAL",
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