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      "text": "The senior product manager at a financial services organization said users needed at least 12 weeks to become familiar with Copilot with ongoing support and use-case sharing sessions. The senior data specialist at an industrial organization said users required about three months to become proficient with Copilot with an estimated productivity increase of one hour per day for those who had used it extensively. The IT executive at a professional services organization said initial training involved 3 hours of pre-licensing training, 2 hours of app-specific training, and ongoing practice and “promptathons”, collaborative events where participants focus on creating, refining, and testing prompts for generative AI systems.",
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      "text": "Each new Microsoft 365 Copilot user undergoes 10 hours of formal training. Each Microsoft 365 Copilot user undergoes 6 hours of annual ongoing discovery and informal training.",
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      "text": "Roles with more involved Microsoft 365 Copilot use needing additional training time, although interviewees found that Microsoft 365Copilot did not require extensive training overall. New user and ongoing training needing to extend longer than this analysis assumes depending on the complexity of the company’s environment. Forrester Research’s point of view is that training is a critical success factor and companies should spend more time on training than many currently do.",
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      "text": "Risks. Forrester recognizes that these results may not be representative of all experiences. The costs will vary depending on:",
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