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  "documentTitle": "TEI Microsoft 365 Copilot",
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      "text": "To account for these risks, Forrester adjusted this cost upward by 10%, yielding a three-year, risk-adjusted total PV (discounted at 10%) of $4.4 million.",
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      "text": "Integration complexity. The need for continuous support. Change management challenges.",
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      "text": "Professional services support the composite organization by providing expertise and resources to implement Microsoft 365 Copilot, ensuring a smooth deployment and effective utilization across various business functions. The composite organization incurs $350,000 in professional services costs in the initial implementation phase and $250,000 in dedicated support costs for additional users. The composite allocates a team of 10 employees to handle Microsoft 365 Copilot change management and technical integration in the initial period, which continues at $675,000 per year to support additional business units.",
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      "text": "Seventy percent of survey respondents indicated they worked on data security projects to prepare for Copilot. The partner and global lead at a professional services organization said implementation involved a systematic and multiphase rollout process. The organization dedicated approximately 50 part-time employees in its center of excellence to assist with implementation and support. The IT product lead at an industrial organization said their organization's implementation involved a team of three people, with the project lead spending approximately 28 hours per week on Copilot-related tasks. The pilot phase lasted one year and included ongoing efforts to address security concerns. The VP of end user technology at an insurance organization said Copilot implementation involved design, planning, and execution, starting with 300 users and expanding to 5,000.",
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      "text": "Total PV: $4.4 million",
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      "text": "Modeling and assumptions. Based on the interviews, Forrester assumes the following about the composite organization:",
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      "text": "Results. To account for these risks, Forrester adjusted this cost upward by 10%, yielding a three-year, risk-adjusted total PV (discounted at 10%) of $4.4 million.",
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      "text": "Risks. Forrester recognizes that these results may not be representative of all experiences. The costs will vary depending on:",
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