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  "documentTitle": "TEI Microsoft 365 Copilot",
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      "text": "Lowered external services costs. Interviewees' and survey respondents' organizations reduced their reliance on outside contractor support and external legal services because Copilot's capabilities allowed internal teams to handle more tasks.",
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      "text": "Enhanced security and compliance. Microsoft 365 Copilot enhanced security and compliance, handling proprietary data with care and reducing the risk of data/IP leakage. Sixty-six percent of survey respondents were able to improve or make IT/data security easier with Copilot, and 54% said they improved their data and IP security.",
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      "text": "Reduced technology costs. By sunsetting legacy AI tools like older AI-based writing software, organizations reduced their technology costs. Seventy-one percent of respondents reduced or eliminated writing assistant use with Copilot, 59% reduced knowledge management use, and 49% reduced other AI-powered productivity tool use. On average, respondents indicated a 6.75% decrease in spend on other AI-related tools, projects, or external spend with Copilot.",
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      "text": "THE TOTAL ECONOMIC IMPACT OF MICROSOFT 365 COPILOT",
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