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      "text": "Survey respondents said Microsoft 365 Copilot helped reduced employee attrition by a factor of 19.8% on average.",
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      "text": "Modeling and assumptions. Based on the interviews, Forrester assumes the following about the composite organization: The composite organization's attrition rate before Microsoft 365 Copilot was 20%. Onboarding time to reach productive levels took 45 days prior to Microsoft 365 Copilot. Microsoft 365 Copilot accelerates new employee onboarding by up to 25%, saving each new employee 11 days in onboarding time. Forrester assumes a 30% productivity rate for new hires during ramp up, with 50% of time savings due to Microsoft 365 Copilot recaptured to productive tasks. The composite reduces its attrition rate by up to 5% in Year 3 with Microsoft 365 Copilot, lowering the attrition rate from 20 percentage points pre-Copilot to 19 percentage points with Copilot. Forrester estimates the average cost of hiring a new general employee to be 30% of their fully burdened salary.",
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      "text": "technology at a financial services organization noted that Copilot's ability to quickly identify changes and potential contract issues increased their efficiency and freed time for more strategic legal work.",
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      "text": "Risks. Forrester recognizes that these results may not be representative of all experiences. The impact of this benefit will vary depending on:",
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      "text": "“Copilot has really helped streamline my daily tasks. I no longer spend hours drafting emails or summarizing meetings. This has freed up my time to focus on more strategic projects, which has made my work much more fulfilling.”",
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      "text": "Copilot has really helped streamline my daily tasks. I no longer spend hours drafting emails or summarizing meetings. This has freed up my time to focus on more strategic projects, which has made my work much more fulfilling. — STRATEGY AND CONSULTING SENIOR MANAGER, PROFESSIONAL SERVICES",
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