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  "documentTitle": "Risk management in transformation",
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      "text": "The importance of communication, leadership and other such soft skills was another common theme from our findings and interviews: CROs want people on their team who understand the business's big picture as much as the technical risk details.",
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      "text": "Bar chart showing percentages for 10 skill sets: Communication (41%), Cybersecurity (39%), AI-based model risk (33%), Business/product knowledge (30%), Data science (27%), Governance (18%), Operational resilience (18%), Operational risk (18%), Environmental risk (17%), Digital fluency (15%)",
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      "text": "To be clear: It's not an either-or proposition. Consider that 77% of CROs in the Americas cited communication and leadership skills as important (vs. 41% of all global respondents).",
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      "text": "Figure 36. What are the most important skill sets required in the risk management function (the second line of defense) over the next five years?",
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