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  "documentTitle": "New Mexico State Staffing Study",
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  "notes": "The chart uses color-coding to represent different university divisions, with the total FTE count and number of people involved in each process displayed.",
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      "text": "50% of IT processes are highly fragmented with IT work being performed across campus\nHigh fragmentation across processes indicates the likelihood and duplication of work that could be better delivered by skilled IT professionals working centrally\nOutside of IT, Finance and Student Affairs report performing the most in IT Functions\nClassroom Technology Management, IT Life Safety Systems, and Research Computing are the least fragmented IT functions",
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      "text": "The IT function is a hybrid between centralized and decentralized; half of its processes are highly fragmented across the university.",
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