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      "text": "The Communications Division SoC is an inverted pyramid instead of leading class pyramid which has increasing SoC at lower levels of the organization. University Communication's vertical structure, with higher SoC at the top level could indicate inefficiencies related to roles and responsibilities. The Communications Division has a low SoC (staff to manager ratio) of 3.7:1, compared to the range of leading class SoC that is 8:1 to 12:1. Additionally, 60% of the managers in the Communications Division manage 3 employees or less.",
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