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  "documentTitle": "TrendRadar: The Future Consumer",
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  "notes": "The slide uses a custom trend assessment framework with two scales: Impact on industry and Time of Mainstream Adoption.",
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      "text": "Trend assessment for Automated Buying",
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      "text": "Interactive Shelves: The store of the future is all about customised reliable information about products like nutritional information, origin, carbon footprint or personalisation options. Interactive shelves with large screens, sensors and motion gesture control offer an engaging and responsive dimension to the shopping experience. They will help customers to make an informed decision and find the desired product. From a business perspective, smart screens allow vendors to deliver promotional content, gather new consumer insights and interact with customers directly in-store.",
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      "text": "Automated Buying: Many people don't like expending the effort to comparison shop or even keep close track of frequent purchases that need replacing. They are also not that good at it. AI shopping agents and auto-replenishment systems are imperfect at present but may soon improve dramatically. A typical example would be a smart fridge which buys automatically when a food item needs to be replaced. With automated buying, customers pay for a service rather than \"just\" for a product. The sale therefore becomes an ongoing engagement, increasing customer retention.",
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      "evidence": "Various trends are detailed, including Consumerism 2.0, Seamless Commerce, Planet Centricity, Virtualisation, Data Era & AI, and Global Linkage.",
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