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  "documentTitle": "Building a Future-Ready Investment Firm",
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  "notes": "Includes three separate data tables showing fee structures (AUM, performance, fixed) for various services.",
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      "text": "Rather than fee compression, firms are seeing pressure to deliver more for the AUM fee percentage they are already paid.",
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      "text": "Another is to offer more value by adding holistic planning services under the percentage of AUM. \"Rather than fee compression, firms are seeing pressure to deliver more for the AUM fee percentage they are already paid,\" says CAPTRUST's Erickson.",
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      "text": "RBC is one firm taking that path. \"We provide a lot of financial planning support and estate planning,\" says RBC's Kagedan. \"We bring in coaching and guidance around elder care, as well as insurance service.\"",
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      "text": "Firms have options to address investor concerns about fees. One is to lower, negotiate, or cap fees for services like discretionary management—which many robo advisors, banks, and discount brokers have done.",
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      "text": "If you're not offering comprehensive planning, estate planning, and building a balance sheet, someone else will step in and do all that at the same fee. — CAPTRUST's Erickson",
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      "text": "PQ19. How does your firm charge clients for the following services? How do you expect to charge in three years?",
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