{
  "docId": "019dd923-5ca1-7489-b636-44b0b376b43c",
  "docSlug": "70238ae5f7db1b5a",
  "documentTitle": "2021 Global Shared Services and Outsourcing Survey Report",
  "authorId": "Deloitte",
  "authorName": "Deloitte",
  "documentKindSlug": "consulting-deck",
  "documentKindLabel": "Consulting deck",
  "sourceTypeSlug": "strategy_consulting",
  "sourceTypeLabel": "Strategy consulting",
  "presentationDate": null,
  "orientation": "landscape",
  "aspectRatio": 1.778,
  "pageNumber": 6,
  "pageCount": 27,
  "prevPage": 5,
  "nextPage": 7,
  "slideType": "key_takeaways",
  "function": "summarize",
  "density": "overcrowded",
  "nDataPoints": 10,
  "notes": "The slide uses a grid layout to present five distinct pillars of success, supported by survey statistics.",
  "elementsJson": [
    "headline_text",
    "callout_box",
    "icon_grid",
    "photo"
  ],
  "metadataConfidence": 1,
  "imagePath": null,
  "slideHref": "/slides/019dd923-5ca1-7489-b636-44b0b376b43c/6",
  "deckHref": "/decks/019dd923-5ca1-7489-b636-44b0b376b43c",
  "deckJsonHref": "/decks/019dd923-5ca1-7489-b636-44b0b376b43c.json",
  "deckAnchorHref": "/decks/019dd923-5ca1-7489-b636-44b0b376b43c#slide-6",
  "components": [
    {
      "bbox": null,
      "kind": "callout",
      "text": "More than 50% of organizations are achieving their objectives. These successful GBS organizations are:",
      "attrs": null,
      "subkind": null,
      "toolName": "Visual emphasis",
      "toolSlug": "visual-emphasis",
      "confidence": null,
      "componentId": "019dd951-ba8d-77da-9983-9e150e43af99",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.03,
        "w": 0.92,
        "x": 0.038,
        "y": 0.94
      },
      "kind": "disclaimer",
      "text": "Copyright © 2021 Deloitte Development LLC. All rights reserved. 2021 Global Shared Services and Outsourcing Survey Report",
      "attrs": null,
      "subkind": null,
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "00f61310-09ba-48dc-a190-b6e46e2eca2c",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.3,
        "w": 0.14,
        "x": 0.78,
        "y": 0.59
      },
      "kind": "image",
      "text": null,
      "attrs": null,
      "subkind": "photo",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "0479f1b5-bd76-48b2-8f4d-796e5bda9b13",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.25,
        "w": 0.18,
        "x": 0.505,
        "y": 0.28
      },
      "kind": "image",
      "text": null,
      "attrs": null,
      "subkind": "photo",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "0c80cf40-eb0e-4bfb-ac33-fcccb84d3d6c",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.3,
        "w": 0.29,
        "x": 0.075,
        "y": 0.59
      },
      "kind": "image",
      "text": null,
      "attrs": null,
      "subkind": "photo",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "1eb7e4e6-8631-4e17-8535-baf4c6637e71",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.25,
        "w": 0.2,
        "x": 0.29,
        "y": 0.28
      },
      "kind": "list",
      "text": "Multi-functional in scope, with Finance the most commonly implemented in SSCs. Finance (94%), HR (57%), Procurement (54%), IT (52%).",
      "attrs": null,
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "1d17486c-14e1-43ab-af3a-cdeb2e750df9",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.3,
        "w": 0.2,
        "x": 0.38,
        "y": 0.59
      },
      "kind": "list",
      "text": "Incorporating Diversity into their leadership roles. More than 80% have about a third of their leadership team composed of minorities and women.",
      "attrs": null,
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "a13bcce8-8702-406c-8c3a-95c1d4053f32",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.25,
        "w": 0.2,
        "x": 0.695,
        "y": 0.28
      },
      "kind": "list",
      "text": "Embracing Digital Transformation as a strategic agenda. 72% of SSCs have implemented RPA, 55% have a single instance ERP, and 53% have Cloud / AWS.",
      "attrs": null,
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "a8a2f743-375b-4abb-aae8-34b52d14ea21",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.3,
        "w": 0.16,
        "x": 0.605,
        "y": 0.59
      },
      "kind": "list",
      "text": "Adopting new approaches to Talent. 67% are building CI & innovation into talent programs. 59% are leveraging contingent workers.",
      "attrs": null,
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "d14eb0b9-1a63-44e0-9b12-5097c23d709d",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.25,
        "w": 0.2,
        "x": 0.075,
        "y": 0.28
      },
      "kind": "list",
      "text": "Implementing both Shared Services and Outsourcing Models. ~65% of successful organizations include outsourcers in their delivery model.",
      "attrs": null,
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "e1efc931-4774-49cf-bd3b-61cef013e218",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": null,
      "kind": "metric",
      "text": "Success rate: 50%",
      "attrs": null,
      "subkind": "primary",
      "toolName": "Quantification",
      "toolSlug": "quantification",
      "confidence": null,
      "componentId": "019dd951-ba8d-77da-9983-a146cee0febe",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.03,
        "w": 0.85,
        "x": 0.05,
        "y": 0.22
      },
      "kind": "paragraph",
      "text": "More than 50% of organizations are achieving their objectives. These successful GBS organizations are:",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "e5cb1c3c-9340-4dd5-ab95-9c52e091f54e",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.04,
        "w": 0.45,
        "x": 0.038,
        "y": 0.06
      },
      "kind": "title",
      "text": "Key attributes of successful GBS organizations",
      "attrs": null,
      "subkind": "headline",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "682c277d-b08d-4e99-987e-c528084d9b6f",
      "frameworkName": null,
      "frameworkSlug": null
    }
  ],
  "metrics": [
    {
      "metricRaw": "Success rate",
      "numberRaw": "50%",
      "numberKind": "percent",
      "actionTitle": null,
      "calloutText": "More than 50% of organizations are achieving their objectives. These successful GBS organizations are:",
      "numberScale": null,
      "numberValue": 50,
      "metricFamily": "rate_catchall",
      "numberCurrency": null
    }
  ],
  "tools": [],
  "frameworks": [],
  "arcBeats": [
    {
      "to": 8,
      "from": 6,
      "beatId": "6b836a97-2da5-4b8c-a0ff-193914333121",
      "arcName": "The Consultant's Gambit",
      "arcSlug": "consultants-gambit",
      "beatName": "Problem & Complication",
      "beatSlug": "consultants-gambit-problem-complication",
      "evidence": "The report highlights the challenges and opportunities faced by organizations.",
      "position": 1,
      "confidence": 0.8,
      "parentBeatName": "Complication",
      "parentBeatSlug": "complication"
    }
  ],
  "loops": [
    {
      "to": 8,
      "from": 6,
      "name": "Mece Breakdown",
      "slug": "40-mece-breakdown",
      "bestFor": "Problem structuring, ensuring completeness, strategic analysis",
      "matchId": "0fb5876c-2068-432c-b14e-3acd1e7cf0f5",
      "evidence": "The report provides a breakdown of the key attributes.",
      "position": 0,
      "objective": "What are the key attributes of successful GBS organizations?",
      "structure": "The Whole -> Category A (distinct) -> Category B (distinct) -> Category C (distinct) -> Complete Coverage",
      "confidence": 0.7,
      "description": "Divide a complex topic into mutually exclusive, collectively exhaustive categories"
    }
  ],
  "imagePathAlt": null,
  "thumbSrc": null,
  "thumbSrcAlt": null,
  "locked": true
}