{
  "docId": "019dd923-5ca1-7489-b636-3592447b6c32",
  "docSlug": "5d3dffe41a11bb5a",
  "documentTitle": "Everest Group RCM Operations",
  "authorId": "Cognizant",
  "authorName": "Everest Group",
  "documentKindSlug": "consulting-deck",
  "documentKindLabel": "Consulting deck",
  "sourceTypeSlug": "strategy_consulting",
  "sourceTypeLabel": "Strategy consulting",
  "presentationDate": null,
  "orientation": "landscape",
  "aspectRatio": 1.778,
  "pageNumber": 14,
  "pageCount": 16,
  "prevPage": 13,
  "nextPage": 15,
  "slideType": "appendix_methodology",
  "function": "present_framework",
  "density": "overcrowded",
  "nDataPoints": 0,
  "notes": "The slide uses a conceptual area chart to illustrate movement between Year 0 and Year 1 on the PEAK Matrix axes.",
  "elementsJson": [
    "headline_text",
    "area_chart",
    "bullet_list",
    "callout_box",
    "footnote"
  ],
  "metadataConfidence": 1,
  "imagePath": null,
  "slideHref": "/slides/019dd923-5ca1-7489-b636-3592447b6c32/14",
  "deckHref": "/decks/019dd923-5ca1-7489-b636-3592447b6c32",
  "deckJsonHref": "/decks/019dd923-5ca1-7489-b636-3592447b6c32.json",
  "deckAnchorHref": "/decks/019dd923-5ca1-7489-b636-3592447b6c32#slide-14",
  "components": [
    {
      "bbox": null,
      "kind": "callout",
      "text": "We identify the providers whose improvement ranks in the top quartile and award the Star Performer rating to those providers with: The maximum number of top-quartile performance improvements across all of the above parameters AND At least one area of top-quartile improvement performance in both market success and capability advancement.",
      "attrs": null,
      "subkind": null,
      "toolName": "Visual emphasis",
      "toolSlug": "visual-emphasis",
      "confidence": null,
      "componentId": "019dd951-ba89-733e-97fe-93886c4d020f",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.35,
        "w": 0.28,
        "x": 0.18,
        "y": 0.32
      },
      "kind": "chart",
      "text": "Conceptual PEAK Matrix movement chart",
      "attrs": null,
      "subkind": "area",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "777791ce-8d07-4608-9f44-dc1216fd3cbf",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.04,
        "w": 0.88,
        "x": 0.06,
        "y": 0.91
      },
      "kind": "disclaimer",
      "text": "The Star Performers title relates to YoY performance for a given vendor and does not reflect the overall market leadership position, which is identified as Leader, Major Contender, or Aspirant.",
      "attrs": null,
      "subkind": null,
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "a8581883-f04d-4807-b47c-c7a790d33789",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": null,
      "kind": "framework",
      "text": "PEAK Matrix",
      "attrs": null,
      "subkind": null,
      "toolName": "Structuring frame",
      "toolSlug": "structuring-frame",
      "confidence": null,
      "componentId": "019dd951-ba89-733e-97fe-97023f2359d0",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.22,
        "w": 0.38,
        "x": 0.55,
        "y": 0.37
      },
      "kind": "list",
      "text": "In order to assess advances on market impact, we evaluate each provider's performance across a number of parameters including: Yearly ACV/YoY revenue growth, # of new contract signings and extensions, Value of new contract signings, Improvement in portfolio mix, Improvement in value delivered",
      "attrs": null,
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "2cb4be63-5cde-44cb-9676-6b41f4e72cfa",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.22,
        "w": 0.38,
        "x": 0.17,
        "y": 0.65
      },
      "kind": "list",
      "text": "In order to assess advances on vision and capability, we evaluate each provider's performance across a number of parameters including: Innovation, Increase in scope of services offered, Expansion of delivery footprint, Technology/domain specific investments",
      "attrs": null,
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "2e3aefbd-bc69-4148-8785-c3d133449040",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.22,
        "w": 0.38,
        "x": 0.55,
        "y": 0.68
      },
      "kind": "list",
      "text": "We identify the providers whose improvement ranks in the top quartile and award the Star Performer rating to those providers with: The maximum number of top-quartile performance improvements across all of the above parameters AND At least one area of top-quartile improvement performance in both market success and capability advancement",
      "attrs": null,
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "478b183f-3065-4a64-bbc2-9febf6f1dba8",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.06,
        "w": 0.8,
        "x": 0.02,
        "y": 0.09
      },
      "kind": "title",
      "text": "Everest Group confers the Star Performers title on providers that demonstrate the most improvement over time on the PEAK Matrix®",
      "attrs": null,
      "subkind": "headline",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "d315f466-5a2a-4c61-95f8-b81b7f133325",
      "frameworkName": null,
      "frameworkSlug": null
    }
  ],
  "metrics": [],
  "tools": [
    {
      "name": "Before-After-Bridge",
      "slug": "before-after-bridge",
      "agent": "Storyteller",
      "layer": "block",
      "matchId": "019de78c-8e19-7264-8b82-0964c7fafdad",
      "evidence": "Year 0 to Year 1 arrow with criteria bridging the move",
      "confidence": 80
    },
    {
      "name": "Action Titles",
      "slug": "action-titles",
      "agent": "Architect",
      "layer": "slide",
      "matchId": "019de78c-8dfc-7562-bdc2-0705ff75c056",
      "evidence": "Title states Star Performer rationale directly",
      "confidence": 80
    },
    {
      "name": "Annotation",
      "slug": "annotation",
      "agent": "Designer",
      "layer": "slide",
      "matchId": "019de78c-8e38-73de-9046-ff816ca6ed33",
      "evidence": "Callout boxes attach criteria to axis points",
      "confidence": 70
    }
  ],
  "frameworks": [
    {
      "name": "PEAK Matrix",
      "slug": null,
      "matchId": "019de78c-8f87-73c4-aa4d-20263b7389bb",
      "evidence": "Star Performer overlay on PEAK Matrix axes",
      "confidence": 85
    },
    {
      "name": "PEAK Matrix",
      "slug": null,
      "matchId": "74c160eb-fd34-414d-9c89-df64c239720f",
      "evidence": "Everest Group proprietary framework",
      "confidence": 1
    }
  ],
  "arcBeats": [],
  "loops": [
    {
      "to": 14,
      "from": 12,
      "name": "2x2 Matrix",
      "slug": "30-2x2-matrix",
      "bestFor": "Portfolio analysis, prioritization, strategic positioning",
      "matchId": "019de78c-89e5-750e-b102-a06997651415",
      "evidence": "Appendix slides decompose the PEAK Matrix axes, sub-dimensions, and Star Performer movement.",
      "position": 3,
      "objective": "Explain the proprietary 2x2 framework methodology",
      "structure": "Dimension 1 (X-axis) -> Dimension 2 (Y-axis) -> The Four Quadrants -> The Sweet Spot",
      "confidence": 70,
      "description": "Plot options on two critical dimensions to reveal the optimal quadrant"
    }
  ],
  "imagePathAlt": null,
  "thumbSrc": null,
  "thumbSrcAlt": null,
  "locked": true
}