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  "documentTitle": "HFS Top 10 Healthcare Provider",
  "authorId": "Cognizant",
  "authorName": "HFS",
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  "notes": "The slide describes a value chain framework but does not visually depict it, relying on text to explain the three dimensions.",
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      "text": "The value chain encapsulates three areas, which, when decomposed, will yield key functions across clinical, operational, and financial responsibilities.",
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      "text": "The healthcare provider value chain covers the entire spectrum of care delivery across multiple modalities or channels. The value chain transcends the different healthcare provider market segments, including primary care, acute care, specialty care, and post-acute care, including rehabilitation. The value chain is represented in three-dimensional settings to reflect real-world intersections of different functions across different departments delivered through various channels. The value chain is not meant to comprehensively list all functions. Instead, it provides a construct to help in the evaluation, recognizing that the caregiving continuum can conflict with operational silos. As such, the value chain encapsulates three areas, which, when decomposed, will yield key functions across clinical, operational, and financial responsibilities.\n\nPre-care includes referrals, pre-authorizations, and admissions. Key functions under pre-care include patient education, appointments, benefits and eligibility, and medical records management. We also consider primary care under this dimension.\n\nCare aligns with clinical care delivery, including acute and specialty care. Key functions supporting care include labs and tests, surgical and ambulatory services, case management, and discharge.\n\nPost-care supports clinical needs for rehabilitation and post-acute care and admin functions like claims management, patient services, and compliance management, reflected by key functions including revenue cycle management (RCM), post-acute care transitions, and audits. IT, facilities, contracts, and vendor management are also in this category.",
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      "text": "The HFS healthcare provider value chain spans three dimensions of care aligned to three market segments",
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