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  "documentTitle": "HFS Top 10 Healthcare Provider",
  "authorId": "Cognizant",
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      "text": "The COVID-19 pandemic disrupted hospital care as hospitals came under pressure to meet the community’s ongoing healthcare service needs while responding to the additional COVID-19 caseload and readjusting their care priorities. In that context, this Top 10 report reflects on how the industry and its ecosystem reacted.\nThe HFS Top 10: HCP Service Providers, 2022 report examines service providers’ role in the dynamic care delivery industry. We assessed and rated the HCP service capabilities of 17 HCP service providers across a defined series of innovation, execution, OneOffice™ alignment, and voice of the customer criteria.\nThe assessment in the report is based on services for healthcare provider enterprises worldwide.\nThis report also includes detailed profiles of each service provider, outlining their overall and subcategory rankings, provider facts, and detailed strength and development opportunities.\nThe report specifically focuses on industry-specific capabilities for healthcare providers as defined in our value chain. It does not focus on horizontal IT or BPS services such as application management or finance and accounting outsourcing, which may be delivered to healthcare providers.",
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      "text": "Introduction",
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