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      "text": "Reference checks: HFS conducts reference checks with active clients of the study participants via survey and phone-based interviews.",
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      "text": "Other data sources: Public information such as press releases, web sites, etc. Additional sources such as ongoing interactions, briefings, virtual events, etc., with in-scope vendors and their clients and partners.",
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      "text": "This Top 10 research report relies on myriad data sources to support our methodology and help HFS obtain a well-rounded perspective on the service capabilities of the participating organizations covered in our study. Sources are as follows:",
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