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      "text": "Elevate Operational efficiency vs Boost Growth",
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      "text": "Eric Pace, Head of AI at Cox Communication, says, \"We are beginning to see measurable efficiency gains with AI agents delivering a 30% or more improvement in structured processes. For less standardized processes, though, the impact varies widely, depending on the complexity of the work and how effectively users engage with the technology.\"",
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      "text": "Joji Philip, Director, AI/ML Products at Ericsson, says, \"AI agents hold immense promise, but we're still in the early innings. Conservatively, we expect around 10% efficiency gains, with optimistic projections reaching 25% – but large-scale validation is yet to come.\"",
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      "text": "Source: Capgemini Research Institute analysis.",
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      "text": "Figure 3. Agentic AI drives cost savings and revenue uplift",
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