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  "documentTitle": "Rise of Agentic AI Report",
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      "text": "AI agents are one of the top technology trends of 2025",
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      "text": "Tech giants including Google, Microsoft, Amazon Web Services (AWS), and OpenAI, and enterprise solution providers such as Salesforce, ServiceNow, and SAP are racing to roll out AI agent platforms, tools and frameworks. These range from orchestration protocols, plug-and-play agents that integrate directly with enterprise systems like CRM and ERP, to agent studios for building customized agents.",
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      "text": "AI had already surpassed human performance across many tasks, including several previously challenging benchmarks, with only a few exceptions. Even in those areas, the performance gap between AI and humans is shrinking rapidly.",
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      "text": "At geopolitical level, advancements in agentic AI are not only a matter of innovation, but one of national capability and influence. A recent report suggests that the AI 'space race' could reshape the world order. Discussions about data and model sovereignty are also prominent, as some countries consider the implications of relying on external providers for critical infrastructure.",
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      "text": "The past year has marked a turning point in automated software agents, with breakthroughs in natural language processing (NLP) dramatically expanding their capabilities not only to answer questions, but to plan, collaborate, reason, execute tasks, and improve continuously.",
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      "text": "Figure 1 shows that the length of tasks (measured by how long it takes a human to complete them) for which AI agents can achieve an 80% success rate has been doubling roughly every 213 days – indicating exponential growth in model capabilities.",
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      "text": "The inference cost for a system performing at the level of GPT-3.5 dropped over 280-fold between November 2022 and October 2024 (see figure 1), while hardware costs are down 30% annually and energy efficiency has improved by 40% each year.",
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      "text": "Open-source models are closing the gap with closed models – for instance, DeepSeek's entry into the AI space sparked significant concern among investors in rival technologies, as it demonstrated impressive capabilities while reportedly using fewer resources and lower costs than traditional AI models.",
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      "text": "What was once a theoretical construct is quickly becoming a cornerstone of digital transformation. Looking ahead, AI agents may soon be ubiquitous and indispensable, as mobile apps are today.",
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      "text": "AI agents are at the center of the global technology narrative in 2025. We at the Capgemini Research Institute flagged AI agents as a top technology trend for 2025.",
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      "text": "Why the hype?",
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