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  "docSlug": "f379d915c04dea3b",
  "documentTitle": "Business Cost Optimization at Con Edison",
  "authorId": "Bain",
  "authorName": "New York Department of Public Service",
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  "notes": "The slide uses a process flow at the top and a stacked bar chart to compare O&M and Capital spend composition.",
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      "text": "Per diem labor for Gas Ops was brought on during a period of high growth and now makes up a major portion of spend",
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      "text": "Develop Hypothesis, Test with Data, Design through Pilot, Implement and Scale",
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      "text": "Additional Exercise: Gas Ops Example",
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