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  "documentTitle": "Business Cost Optimization at Con Edison",
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      "text": "Cost escalation can make the challenges we face more difficult to overcome.",
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      "text": "Decreasing sales (or sales growth) from the adoption of new energy-efficiency and demand response products and services\nEvolving customer expectations to include cleaner energy sources and more efficient products and services - Customers will not tolerate an ever-increasing utility bill\nCurrent rate structure is driven by sales volume and may not change to reflect the rapid pace of change and innovation",
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