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      "text": "The top recommendation of Syracuse employees in Bain’s Diagnostic Employee Survey was increased transparency, communication, and collaboration. Interviews suggest there are gaps in required skills and capabilities. Survey takers point to lack of professional development. Survey takers also believe greater recognition of strong performance is needed.",
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      "text": "Source: Bain Syracuse University Diagnostic Employee Survey, January 2014, N=1,221, Bain interviews",
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