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  "documentTitle": "e-Conomy SEA 2021 Roaring 20s: The SEA Digital Decade",
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  "authorName": "Google, Temasek, Bain",
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  "notes": "The slide uses a series of big-number metrics to illustrate the correlation between satisfaction and increased spending.",
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      "text": "Source: Google-commissioned Kantar SEA e-Conomy Research 2021.",
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      "evidence": "Existing consumers buying 4 more services than pre-pandemic; usage frequency and spend up; 9-of-10 retain.",
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