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      "text": "21. Ibid.; Madadi, B. et al. (2023), An Agent-Based Discrete Event Simulation of Teleoperated Driving in Freight\n22. Incidents are defined as events that result in property damage\n23. See footnote number 2 for M&R definition\n24. However, because CPM Framework measures the operational cost of operating autonomous trucks, it does not include the cost of personal injury or property damage that results from accidents.\n25. TruckingDive (2024), Fleets, insurers face big unknowns in the transition to autonomous trucks; BCG interviews with industry participants",
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      "text": "5. Remote assistance operator demand\nMeasure by: Average number of remote operators needed per vehicle\nCost drivers impacted: Remote assistance operations\nWhy it varies and why it matters: Remote assistance operators monitor vehicles in real time...",
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      "text": "6. Frequency of incidents, failures, and disengagement\nMeasure by: Total number of incidents, total number of autonomous technology failures, number of disengagements per 1,000 miles\nCost drivers impacted: Autonomous technology M&R labor, Incremental insurance cost\nWhy it varies and why it matters: Incidents, failures, and disengagements collectively represent the stability and predictability of an autonomous driving technology...",
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