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  "documentTitle": "Global Retail Banking 2022",
  "authorId": "BCG",
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  "notes": "The slide uses a serpentine path to represent the customer journey through different financial life stages.",
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      "text": "Source: BCG analysis.",
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      "kind": "title",
      "text": "Exhibit 7 - Retail Banks Can Realize a Purpose-Led Vision at Each Customer Life Stage",
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