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      "text": "Instead, leaders need to develop a more balanced “transformational leadership” approach that is both directive and inclusive.",
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      "text": "As noted earlier, one of the inherent challenges of transformations is that they often take place under intense pressure to achieve rapid results. Under these conditions, leaders cannot afford to be hands-off after they set a broad vision; they cannot delegate the execution and stand back to wait for results. To deliver a fundamental change in performance at an accelerated pace, leaders need not only to define and articulate the vision but also to clearly articulate strategic priorities, set the transformation ambition and milestones, and hold employees accountable for results through regular checkpoints.",
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      "text": "Still, while strong directive leadership is necessary, in the era of always-on transformation it is not sufficient: it fails to provide the motivation required for sustained performance and the new ways of thinking needed to develop fundamentally better ways of working. Instead, leaders need to develop a more balanced “transformational leadership” approach that is both directive and inclusive. (See Exhibit 2.)",
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      "text": "Inclusive leaders involve employees early in the process—well before implementation—and make clear how employees’ contributions help fulfill the larger purpose and objectives of the transformation. By taking this step, the company’s leadership is able to secure a more authentic commitment from employees. Inclusive leaders also mobilize and empower teams by giving them some freedom, within a prescribed framework, to define and implement specific initiatives in the transformation. And they solicit honest feedback and take it into account when modifying the transformation in light of any issues that have come up during implementation.",
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      "text": "Transformational leadership that is both directive and inclusive clearly raises the bar for senior executives. It requires an investment in time, energy, and management focus when demands on leaders are, typically, already very high. The bandwidth required to lead in this way is often one of the biggest constraints in a transformation. However, in our",
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