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      "text": "What matters is starting with a clear understanding of the organizational context and whether or not this context will enable the organizational outcomes that are critical to delivering and sustaining performance.",
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      "text": "Agility. The first outcome is agility, or the ability to act rapidly in an environment of change and uncertainty. Transformations, by",
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      "text": "We have found that companies that truly put people first successfully achieve five core organizational outocmes (see Exhibit 1):",
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      "text": "needs to be. Often, leaders try to motivate people through carrots and sticks (mostly sticks). Far too often, leaders expect people to perform at higher levels while working in an environment that does not foster and enable higher performance on a sustainable basis. Given these obstacles, how can leaders transform organizations so that their people feel empowered and energized?",
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      "text": "A thoughtful diagnostic at the start of the transformation journey to identify areas of strength and weakness among these contextual elements can help. With the insights thus generated, leaders can focus on the specific areas that require attention. It could be that the organization’s direction has not been effectively set, and the organization may lack purpose or clarity in its strategy or transformation agenda. Even if the direction is well established, there may be weaknesses in the leaders’ ability to convey and embody that direction. Alternatively, the organizational design may be inconsistent, with poorly defined roles or unclear decision rights. Or the organization may be weak on aligning its performance management systems to enable its strategy or not staffing the right talent in the right roles. Of course, many of the areas identified may also be strengths that can be further exploited. What matters is starting with a clear understanding of the organizational context and whether or not this context will enable the organizational outcomes that are critical to delivering and sustaining performance.",
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