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      "text": "Companies aiming for change management success should not consider the Change Delta elements to be an à la carte menu from which they can pick and choose.",
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      "text": "Massimo Busetti\nJim Hemerling\nPerry Keenan\nHuib Kurstjens\nStéphanie Mingardon\nMichael Shanahan\nMike Lewis\nKimberly Powell",
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      "text": "In almost any endeavor, clear roles and guidelines make things more efficient. Improvisation has no place in the unforgiving business of change. Governance and the organization structures to enable it are must-haves.",
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      "text": "Companies aiming for change management success should not consider the Change Delta elements to be an à la carte menu from which they can pick and choose. All the elements are important and interdependent. Each element augments and supports the others, propelling and proving the overall change journey. You cannot deliver executional certainty without getting the extended leadership team to really shape and own the change, and the change will not stick unless the organization is engaged right down to the grassroots level.",
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      "text": "Overall, the governance structure gives leaders the enterprise-wide view they need to steer the program to a successful outcome. Without a breadth of view that encompasses both the change program and business as usual, costs can balloon in functional areas outside the scope of the change effort.",
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      "text": "that rather than being blindsided, the line leaders are able to take action. The PMO does not need to be liked, but it should have broad-based respect as a key part of a Change Delta approach.",
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