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  "documentTitle": "Loose dogs in Dallas Strategic Recommendations",
  "authorId": "BCG",
  "authorName": "BCG",
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  "notes": "The slide provides a diagnostic breakdown of current ASO operations and workload distribution.",
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      "text": "Our interviews indicate that DAS' 33 ASOs spend a large portion of their time on manual, administrative processes: mapping and driving between locations in Dallas (35%), processing intake at the shelter (11%), and updating the Chameleon database on their activities.",
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      "text": "Issue violations to warn and educate citizens on proper ordinances; Educate citizens on pet ownership and city ordinances; Investigate animal cruelty cases; Manage rabies quarantine and reporting process; Conduct bite investigations; Assist police and fire department; Support disaster response efforts",
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      "text": "1) Reactive: Approximately 80% of shifts are spent responding to 311 calls. 2) Proactive: Approximately 10% of shifts are proactive education, targeted outreach, and proactive dog collection. 3) Shelter: Approximately 10% of shifts are spent in the shelter with ASOs recording bite data and administering euthanasia.",
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      "text": "Our interviews indicate that DAS' 33 ASOs spend a large portion of their time on manual, administrative processes: mapping and driving between locations in Dallas (35%), processing intake at the shelter (11%), and updating the Chameleon database on their activities (6%).",
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      "text": "311 requests: From June 2015 to May 2016, DAS received over 48,000 requests from 311. Of all the 311 requests, ~30,000 were dispatched and responded to by ASOs. ~19,000 (38%) were not dispatched to ASOs because they were categorized as the lowest priority.",
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      "kind": "title",
      "text": "BCG Strategic Recommendations to Improve Public Safety and Animal Welfare in Dallas | 2016",
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