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  "documentTitle": "Loose dogs in Dallas Strategic Recommendations",
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      "text": "BCG's goal was to: Quantitatively understand the supply of dogs in Dallas; Identify community priorities given varying constituent perspectives; Identify best practices from other animal services organizations across the US; Identify and prioritize levers to maximize impact on public safety and animal welfare; Synthesize findings in a strategic plan for the community of Dallas to achieve its goals",
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      "text": "Qualitative interviews with nearly 100 stakeholders in Dallas; Quantitative analysis of all available data sources including the DAS database (Chameleon), 311 service requests, and 911 Record Management System (RMS) calls; Primary research including a loose dog census, resident survey, and a survey of rescue/animal welfare organizations; Review of third-party studies from national organizations and academic studies; Benchmarking of animal services organizations in ten highly comparable cities across the US, including 30 qualitative interviews and desk research",
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      "text": "Within the Dallas animal welfare community, Dallas Animal Services (DAS) plays an important role as the sole entity responsible for responding to animal-related service requests, and it is the only open admission shelter in the city of Dallas. In a given year, DAS reports more than 48,000 service requests, intake of over 20,000 dogs, and over 100,000 customer touchpoints. Over the last 5 years, the percentage of respondents who rated Dallas animal control as \"excellent\" or \"good\" in the City of Dallas Community Survey conducted by the ETC Institute has decreased by",
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      "text": "We found that there are more than 100 animal welfare organizations in Dallas and its surrounding areas. These organizations both address animal-related public safety issues and provide support to animals and pet owners by operating pet food banks, fostering dogs, rescuing dogs from the street, and performing low-cost spay and neuter surgeries (to name a few). These organizations have considerable resources, expertise, and volunteers that currently support the community of Dallas.",
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      "text": "In June 2016, The Boston Consulting Group (BCG) was engaged to develop strategic recommendations for the city of Dallas to address the threat to public safety posed by loose dogs in the community and to continue to reduce euthanasia of dogs entering the DAS shelter.",
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