{
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  "documentTitle": "Loose dogs in Dallas Strategic Recommendations",
  "authorId": "BCG",
  "authorName": "BCG",
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      "kind": "list",
      "text": "Rescues are estimated to have a 2016 annual intake of ~46,000 dogs and on any day have the capacity to house ~4k dogs; Currently, rescues get 10% of dogs from DAS, 25% from other city shelters, 42% from owner surrenders, 13% from street rescue, 10% from other sources such as cruelty cases and fosters; Rescue organizations are concentrated in size (~20% of rescue organizations have ~80% of annual dog intake)",
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      "text": "To increase number of transfers, DAS can improve the areas of operation that matter most to transfer partners: Large partners care most about 1.) their personal needs being met, 2.) improving the tagging/pulling progress, and 3.) getting better information on the dogs at DAS; Smaller partners care most about 1.) building stronger relationships with DAS, 2.) improving the tagging/pulling process, and 3.) increasing access to dog information",
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      "kind": "list",
      "text": "Annual budget of survey respondents is $28MM+, and they serve 149k animals; 74% of survey respondents are growing; Surveyed organizations perform multiple and overlapping missions and are focused on short-term, rather than long-term solutions (E.g., 63% focus on adoptions and fosters while only 3% focus on spay and neuter)",
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      "text": "Annual intake: 46,000",
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      "kind": "title",
      "text": "Rescue and Animal Organization Survey findings",
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      "name": "Voice Of Customer",
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      "bestFor": "Product strategy, customer experience, market research",
      "matchId": "019dd95a-088b-72c8-b7e5-6c0fb7f5e745",
      "evidence": "Survey of rescues: pain points, why decreased/increased transfers, 35%/69% verbatims",
      "position": 23,
      "objective": "Surface rescue-organization perspectives on DAS to drive partnership recs",
      "structure": "What Customers Say (Verbatim) -> The Pattern Across Voices -> The Insight -> The Response",
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