{
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  "documentTitle": "Loose dogs in Dallas Strategic Recommendations",
  "authorId": "BCG",
  "authorName": "BCG",
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  "notes": "Includes disclaimer about data validation and scope of community-wide figures.",
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      "kind": "callout",
      "text": "Miami-Dade Animal Services contracts with the Humane Society to provide ~4k spay and neuter surgeries a year.",
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      "kind": "diagram",
      "text": "Miami-Dade Animal Services contracts with the Humane Society to provide ~4k spay and neuter surgeries a year. Collection, field, and shelter operations are all mainly performed by Miami-Dade County.",
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      "kind": "disclaimer",
      "text": "Note: Community-wide figures include Miami-Dade County Animal Services and Humane Society of Greater Miami. Not representative of entire community. Other key organizations may not have been included; Source: Interviews with Miami-Dade County Animal Services, Humane Society of Greater Miami. BCG analysis",
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      "kind": "disclaimer",
      "text": "Based on expert interviews and in-depth research, but not reviewed or confirmed by benchmark city",
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      "componentId": "70f5f823-c11f-40db-8503-77ec522dba45",
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      },
      "kind": "legend",
      "text": "Contractually obligated to Miami-Dade County\nNot contractually obligated to Miami-Dade County",
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      "text": "Miami-Dade County Animal Services\nGovernance: Standalone department\nDispatch: 311 or equivalent\nAnimal Officers: 14\nBudget: ~$17.6MM\nAnimal Intake: ~30k\nLive Release Rate: ~90%",
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      "kind": "list",
      "text": "Community-Wide Operations:\nSpay and neuter surgeries estimate: 35k yearly\nBudget: ~$24MM\nVolunteers (people): ~300",
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      "kind": "metric",
      "text": "Live Release Rate: ~90%",
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      "toolName": "Quantification",
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      "kind": "paragraph",
      "text": "Interviews: Miami-Dade County Animal Services, Humane Society of Greater Miami",
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      "kind": "title",
      "text": "Benchmark: Miami-Dade County, Florida",
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      "numberRaw": "~90%",
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      "evidence": "Miami-Dade County Animal Services Governance: Standalone department",
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      "name": "Benchmark Gap",
      "slug": "39-benchmark-gap",
      "bestFor": "Performance improvement, competitive analysis, target setting",
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      "evidence": "Benchmark sub-deck: San Antonio 90% LRR, NKLA, Austin 96%, Jacksonville 90%",
      "position": 22,
      "objective": "Profile peer cities (San Antonio, LA, Austin, etc.) to set targets",
      "structure": "Our Performance -> Industry Average -> Best-in-Class -> The Gap = The Opportunity",
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