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  "documentTitle": "Loose dogs in Dallas Strategic Recommendations",
  "authorId": "BCG",
  "authorName": "BCG",
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  "notes": "The slide uses two bar charts to illustrate negative trends in public perception of city services.",
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      "text": "Dallas falls significantly behind when comparing to Texas peers",
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      "kind": "chart",
      "text": "~30% decrease in city's Animal Control performance in the last 5 years",
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      "kind": "disclaimer",
      "text": "Note: Not all cities perform community services or conduct them yearly. City of Austin Community Survey Findings (2012). City of San Antonio Community Survey (2014). Source: 2014 City of Dallas Community Survey (n=1,523), 2016 City of Dallas Community Survey (n=11,512), BCG analysis",
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      "text": "Animal Control's perceived performance based on community input has decreased year over year",
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      "evidence": "Benchmark sub-deck: San Antonio 90% LRR, NKLA, Austin 96%, Jacksonville 90%",
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