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  "documentTitle": "Loose dogs in Dallas Strategic Recommendations",
  "authorId": "BCG",
  "authorName": "BCG",
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  "notes": "The table uses a hierarchical structure to define service levels and their corresponding response metrics.",
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      "text": "~45% of dispatched requests",
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      "text": "1: Range is 6/1/2015-5/31/2016; Note: TTM is trailing twelve months. Applied Volumes for the calls that had outcomes (~44k) to all calls; Source: 311 interview, Animal Service Request Types matrix from 311 prepared on 6/20/2016, and \"Follow-up to Dallas Animal Services Update\" to Quality of Life Committee on 5/6/2016, BCG analysis",
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      "kind": "title",
      "text": "Annually, DAS fields ~48k calls, ~60% of which are dispatched for ASO response",
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