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  "documentTitle": "Loose dogs in Dallas Strategic Recommendations",
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      "text": "If citations are easier to issue and have stronger follow through, there may be more compliance to Dallas city animal ordinances (and fewer loose dogs).",
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      "text": "Make issuing the citation more efficient. Reserve some ASOs time to patrol freely, issuing citations as they go. Transition some criminal citations to civil citations so that the ASO does not need to appear in court as often. Create a DAS only docket to speed up the process for issuing civil citations. Consider investing in changes to citation follow-through to make compliance more likely. Include citations on city utility bills. Waive fines if compliance is demonstrated. Create a court specifically for animals",
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      "text": "Today, the process to issue citations is time consuming. Citations are difficult to issue while responding to 311 requests because often a 311 request does not warrant a citation. Criminal citations require an ASO to be in attendance at court which takes up one day per ASO per month. Civil citations take up to an hour to issue because the docket is crowded and inaccessible. After citations are issued, they are not fully followed through. 44% of citations are not responded to by the defendant",
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      "text": "Context: Today, citations are difficult to issue and have ineffective follow through with 46% of all citations not responded to by defendants. Key takeaway: If citations are easier to issue and have stronger follow through, there may be more compliance to Dallas city animal ordinances (and fewer loose dogs). Overall recommendation: DAS should increase amount of times ASOs patrol, transition from issuing criminal to civil citations, and invest in IT processes in order to to issue citations more efficently",
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      "text": "citation response rate: 46%",
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      "text": "Source: Citation data from municipal courts 05/2014 – 05/2016; Interviews with DAS field supervisors; BCG analysis",
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