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  "documentTitle": "Loose dogs in Dallas Strategic Recommendations",
  "authorId": "BCG",
  "authorName": "BCG",
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  "notes": "The slide also includes a section on volunteer program expansion, which is distinct from the KPI exhibit.",
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      "kind": "callout",
      "text": "Productivity metrics for DAS should be limited to actions DAS can control",
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      "text": "Shelter team metrics: Live release rate, Length of stay, Return rate for adopted dogs, 'Share of wallet' for top 20 transfer partners.",
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      "text": "Field team metrics: Field intake, Intake per ASO, Citations per ASO. CARE team metrics: People reached, Warnings issued, Citations written.",
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      "text": "OTC intake team metrics: OTC owner surrenders deflected with aid.",
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      "text": "Medical team metrics: Live release rate, Spay/neuter per hour and per day, % of dogs experiencing health decline in DAS, % of dogs euthanized by intake, Asilomar health categorization.",
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      "text": "Rationale: Volunteers can help DAS improve its operating efficiency and build even stronger bonds within the community.",
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      "text": "7.2 DAS should increase the scale of its volunteer program with a greater variety of roles",
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      "text": "Exhibit 34| Sample productivity metrics to track progress",
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