{ "docId": "019dd923-5ca1-7489-b634-d42adb9ada21", "docSlug": "f48d45408c26f5a2", "documentTitle": "Loose dogs in Dallas Strategic Recommendations", "authorId": "BCG", "authorName": "BCG", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "strategy_consulting", "sourceTypeLabel": "Strategy consulting", "presentationDate": null, "orientation": "portrait", "aspectRatio": 0.773, "pageNumber": 115, "pageCount": 406, "prevPage": 114, "nextPage": 116, "slideType": "recommendation", "function": "recommend", "density": "dense", "nDataPoints": 8, "notes": "The slide contains two distinct sections, one focusing on process automation and the other on a new transport program.", "elementsJson": [ "paragraph" ], "metadataConfidence": 1, "imagePath": null, "slideHref": "/slides/019dd923-5ca1-7489-b634-d42adb9ada21/115", "deckHref": "/decks/019dd923-5ca1-7489-b634-d42adb9ada21", "deckJsonHref": "/decks/019dd923-5ca1-7489-b634-d42adb9ada21.json", "deckAnchorHref": "/decks/019dd923-5ca1-7489-b634-d42adb9ada21#slide-115", "components": [ { "bbox": null, "kind": "callout", "text": "By developing a structured transport program, DAS can achieve an additional ~900-2,000 adoptions each year.", "attrs": null, "subkind": null, "toolName": "Visual emphasis", "toolSlug": "visual-emphasis", "confidence": null, "componentId": "019dd951-b488-7644-a960-b723b93d7e0d", "frameworkName": null, "frameworkSlug": null }, { "bbox": null, "kind": "metric", "text": "annual adoptions: 2,000", "attrs": null, "subkind": "primary", "toolName": "Quantification", "toolSlug": "quantification", "confidence": null, "componentId": "019dd951-b488-7644-a960-b896f27ccef2", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.28, "w": 0.8, "x": 0.1, "y": 0.16 }, "kind": "paragraph", "text": "automating tagging. Today, a transfer can tag, or claim, a dog by directly emailing the DAS transfer. The coordinator checks whether the dog is still at the shelter, alerts the adoption desk, and ensures that the dog is entered in Chameleon. The process of tagging and pulling dogs takes up ~50% of the transfer's time today. It’s time consuming and also more likely for human error. Mistakes and inefficiencies in the tagging process can undermine relations with transfers and with the public. If an email is missed, or a tag is entered incorrectly, a dog may be euthanized before the mistake is discovered. DAS can automate the tag by enabling transfers to tag immediately and online through the Chameleon database. This would eliminate error, eliminate transfer time spent on manual tasks, and increase satisfaction of transfers. 44% of all respondents from the Rescue and Animal Organization Survey said they would be more likely to transfer dogs from DAS if the process for tagging/reserving dogs was improved. If DAS can better support its transfers, it will increase partner satisfaction and increase the number of dogs transferred from DAS by an estimated 570 each year. An additional transfer will be necessary to build these relationships and will require approximately $51,000 in annual salary. There is not an incremental spay and neuter cost associated with transfers.", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "6019c44f-83e4-470b-8690-4cbcc3caa7c0", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.35, "w": 0.8, "x": 0.1, "y": 0.52 }, "kind": "paragraph", "text": "Rationale: Pet transport, the process of transporting pets from one city to another, connects adopters in areas with a dearth of animals (many northern cities) with shelters in areas with excess animals (many southern cities like Dallas). Roughly 12,000-14,000 dogs and cats are transported by major pet transport companies each year, primarily through ground transportation (e.g., trucks, cars, vans). Today, DAS does not operate a systematic out-of-state transport program; however, their peers do participate in pet transport programs. The Houston BARC foundation, for example, partners with a Houston nonprofit to transport pets each week from Houston to Colorado. BARC’s initial agreement was to transport at least 50 animals to Colorado each week (~2,500 annually). Miami Animal Services also operates an out-of-state pet transport program, transporting nearly 20 animals out-of-state every week (~1,000 annually). Establishing an out-of-state dog transport program would require DAS to hire one additional program supervisor focused on transport coordination. It would also require DAS to either establish, or partner with, a foster home network in the Dallas area. The foster network is a necessary program requirement because interstate pet transport regulations dictate that dogs must have a two-week stay out of the shelter prior to transport. By developing a structured transport program, DAS can achieve an additional ~900-2,000 adoptions each year. The impact of the transport program depends upon the scale of the foster network. An established network of ~100 foster homes, each fostering one dog at a time", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "ed6a1dab-fe73-499d-b3da-0f8423faa10e", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.03, "w": 0.8, "x": 0.1, "y": 0.46 }, "kind": "title", "text": "3.4 DAS should establish a pet transport program to facilitate out-of-state adoptions", "attrs": null, "subkind": "headline", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "036cf6e1-35f3-425b-8ec7-2daf31aecc95", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.03, "w": 0.8, "x": 0.1, "y": 0.11 }, "kind": "title", "text": "BCG Strategic Recommendations to Improve Public Safety and Animal Welfare in Dallas", "attrs": null, "subkind": "headline", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "fc7dc1b8-7e98-450e-beeb-397e74578c76", "frameworkName": null, "frameworkSlug": null } ], "metrics": [ { "metricRaw": "annual adoptions", "numberRaw": "2,000", "numberKind": "plain", "actionTitle": "3.4 DAS should establish a pet transport program to facilitate out-of-state adoptions", "calloutText": "By developing a structured transport program, DAS can achieve an additional ~900-2,000 adoptions each year.", "numberScale": null, "numberValue": 2, "metricFamily": "share_penetration", "numberCurrency": null } ], "tools": [], "frameworks": [], "arcBeats": [ { "to": 142, "from": 45, "beatId": "019dd95a-0702-74a3-87dd-9f808a4e90ee", "arcName": "The Consultant's Gambit", "arcSlug": "consultants-gambit", "beatName": "Evidence & Proof", "beatSlug": "consultants-gambit-evidence-proof", "evidence": "Deep-dive recommendations, full report exhibits, peer benchmarks, S/N math", "position": 4, "confidence": 92, "parentBeatName": "Evidence", "parentBeatSlug": "evidence" } ], "loops": [ { "to": 142, "from": 97, "name": "Mece Breakdown", "slug": "40-mece-breakdown", "bestFor": "Problem structuring, ensuring completeness, strategic analysis", "matchId": "019dd95a-088b-72c8-b7e5-56b00e0e002c", "evidence": "Full report Rec 1 mission → Rec 7 efficiency, each with sub-initiatives", "position": 17, "objective": "Detailed exposition of all 7 recommendations and supporting initiatives", "structure": "The Whole -> Category A (distinct) -> Category B (distinct) -> Category C (distinct) -> Complete Coverage", "confidence": 85, "description": "Divide a complex topic into mutually exclusive, collectively exhaustive categories" } ], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }