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  "documentTitle": "Loose dogs in Dallas Strategic Recommendations",
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      "text": "We recommend that DAS share information about non-dispatched loose dog calls in real-time with street rescue organizations to augment DAS's field staff.",
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      "kind": "list",
      "text": "Including fines in a resident’s water bill; Creating a dedicated animal court (as in San Antonio); Actively issuing warrants when fines go unpaid",
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      "text": "non-dispatched loose dog calls: 12,000",
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      "text": "We recommend that DAS share information about non-dispatched loose dog calls in real-time with street rescue organizations to augment DAS's field staff. This communication could be automated with a description of the dog, its location, and when it was last seen.",
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      "kind": "paragraph",
      "text": "We also recommend the city of Dallas consider changing the citation court process to increase compliance with city animal ordinances and increase responsiveness to citations. Potential suggestions include:",
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      "kind": "paragraph",
      "text": "although still as a small percentage of total issued citations. Invest in IT to create one docket for animal services, thereby minimizing the time needed to issue a citation (as of the writing of this report, DAS reported that they had initiated this change)",
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      "text": "We have not estimated a cost for these potential changes, but the primary cost drivers would be system enhancements to revise the docket and additional time spent by marshals and court personnel.",
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      "text": "It should be noted that a clear memorandum of understanding would likely be necessary with these organizations and that all captured animals should be brought to DAS for the stray hold period.",
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      "text": "Given volume of ~30 non-dispatched calls per day, this communication could be managed by DAS employees (e.g., field dispatch) until an automated solution is put in place. Accordingly, this initiative will incur no additional costs in the immediate future.",
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      "text": "Rationale: DAS receives ~48,000 311 requests yearly, ~12,000 (24%) of which are loose dog calls that are not dispatched to ASOs. At the same time, multiple private street rescue teams exist in Dallas, which based on BCG's Rescue and Animal Organization survey, rescued a reported ~6,000 dogs directly from the street in 2015.",
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