{ "docId": "019dd923-5ca1-7489-b634-d42adb9ada21", "docSlug": "f48d45408c26f5a2", "documentTitle": "Loose dogs in Dallas Strategic Recommendations", "authorId": "BCG", "authorName": "BCG", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "strategy_consulting", "sourceTypeLabel": "Strategy consulting", "presentationDate": null, "orientation": "portrait", "aspectRatio": 0.773, "pageNumber": 105, "pageCount": 406, "prevPage": 104, "nextPage": 106, "slideType": "recommendation", "function": "recommend", "density": "overcrowded", "nDataPoints": 8, "notes": "The slide continues from a previous section regarding ASO scheduling and staffing costs.", "elementsJson": [ "paragraph", "callout_box", "footnote" ], "metadataConfidence": 0.95, "imagePath": null, "slideHref": "/slides/019dd923-5ca1-7489-b634-d42adb9ada21/105", "deckHref": "/decks/019dd923-5ca1-7489-b634-d42adb9ada21", "deckJsonHref": "/decks/019dd923-5ca1-7489-b634-d42adb9ada21.json", "deckAnchorHref": "/decks/019dd923-5ca1-7489-b634-d42adb9ada21#slide-105", "components": [ { "bbox": null, "kind": "callout", "text": "In order to reach each southern Dallas household twice within two years, the community needs ~8.5 times more manpower than the current CARE team today.", "attrs": null, "subkind": null, "toolName": "Visual emphasis", "toolSlug": "visual-emphasis", "confidence": null, "componentId": "019dd951-b488-7644-a95e-f6b9b56674c0", "frameworkName": null, "frameworkSlug": null }, { "bbox": null, "kind": "metric", "text": "households reached: 17 years", "attrs": null, "subkind": "primary", "toolName": "Quantification", "toolSlug": "quantification", "confidence": null, "componentId": "019dd951-b488-7644-a95e-f868c9f2f4f1", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.35, "w": 0.8, "x": 0.1, "y": 0.44 }, "kind": "paragraph", "text": "Rationale: Today, community education efforts in Dallas are facilitated by the DAS CARE team and other volunteer organizations. Currently, the CARE team that works 4 shifts a week, with the help of volunteers, the team visits 105 houses a day.20 This model is not a scalable solution to address the 173,598 households in southern Dallas. In fact, at the current rate it would require ~17 years for the DAS CARE team to reach each southern Dallas household twice.21 In order to reach each southern Dallas household twice within two years, the community needs ~8.5 times more manpower than the current CARE team today. To reach the population in a timely manner, it is imperative that community organizations and volunteers take responsibility for community education efforts. In the future, education efforts should emphasize the negative impact that loose dogs have on the community (to encourage residents to restrain or confine their dogs). The community should also be educated on ways to avoid dog bites (including proper handling of pets and appropriate responses to loose dogs). The goals of the education program should be to reduce the number of loose dogs on streets and increase community awareness of how to interact with dogs in a safe manner. There will not be any costs associated with this effort based on the assumption that the community will execute these responsibilities.", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "231c1fba-ff80-4af4-9f21-932e7eb0c1b8", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.18, "w": 0.8, "x": 0.1, "y": 0.16 }, "kind": "paragraph", "text": "inspections have been scheduled. In addition, DAS field supervisors have recently adjusted the ASO schedule to be two ten-hour shifts, ensuring that there are overlapping shifts during the times when there is the highest volume of 311 requests (Tuesday-Thursday from 1-5pm). To be more in line with other cities, DAS should aim to increase field intake to 357 dogs per ASO per year, or an additional ~2,400 annual field intake, given the current number of ASOs (33) and current annual field intake. The estimated cost would be ~$168,000, which would cover salaries ($42,000)19 for two 311 dispatchers and two 311 operators. If DAS chooses to improve the 311 request process without bringing operators and dispatchers in house, it should use the $168,000 to support other efforts that would increase ASO efficiency.", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "c4d0e2f0-6e62-4e78-a9c2-cc9b0085dc28", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.05, "w": 0.8, "x": 0.1, "y": 0.82 }, "kind": "source-note", "text": "19 This was determined by finding the median salary of a comparable position on the Texas Tribune Salary Explorer, and then applying an extra 20% to that salary to account for benefits. 20 CARE team data from April - July 2016. 21 Pets for Life in southern Dallas suggests two touches per household.", "attrs": { "numbered": true }, "subkind": null, "toolName": null, "toolSlug": null, "confidence": null, "componentId": "ed0d907b-0a87-4f61-b89c-7ad6f74c0d6f", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.06, "w": 0.8, "x": 0.1, "y": 0.37 }, "kind": "title", "text": "2.3 The Dallas community should educate residents on both the dangers of allowing dogs to run loose and the ways to avoid dog bites", "attrs": null, "subkind": "action-title", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "d2047d30-932c-400f-8b04-338738564e0a", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.05, "w": 0.8, "x": 0.1, "y": 0.1 }, "kind": "title", "text": "BCG Strategic Recommendations to Improve Public Safety and Animal Welfare in Dallas", "attrs": null, "subkind": "headline", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "8e93b445-12b5-478b-83b1-3c2de90f6d22", "frameworkName": null, "frameworkSlug": null } ], "metrics": [ { "metricRaw": "households reached", "numberRaw": "17 years", "numberKind": "plain", "actionTitle": "The Dallas community should educate residents on both the dangers of allowing dogs to run loose and the ways to avoid dog bites", "calloutText": "In order to reach each southern Dallas household twice within two years, the community needs ~8.5 times more manpower than the current CARE team today.", "numberScale": null, "numberValue": 17, "metricFamily": "other", "numberCurrency": null } ], "tools": [ { "name": "Audience frame", "slug": "audience-frame", "agent": null, "layer": "slide", "matchId": "a6985344-a54a-4130-908a-e7e35df85e0f", "evidence": "The slide mentions 'In order to reach each southern Dallas household twice within two years, the community needs ~8.5 times more manpower than the current CARE team today' which implies an understanding of the audience's needs.", "confidence": 0.7 } ], "frameworks": [], "arcBeats": [ { "to": 142, "from": 45, "beatId": "019dd95a-0702-74a3-87dd-9f808a4e90ee", "arcName": "The Consultant's Gambit", "arcSlug": "consultants-gambit", "beatName": "Evidence & Proof", "beatSlug": "consultants-gambit-evidence-proof", "evidence": "Deep-dive recommendations, full report exhibits, peer benchmarks, S/N math", "position": 4, "confidence": 92, "parentBeatName": "Evidence", "parentBeatSlug": "evidence" } ], "loops": [ { "to": 142, "from": 97, "name": "Mece Breakdown", "slug": "40-mece-breakdown", "bestFor": "Problem structuring, ensuring completeness, strategic analysis", "matchId": "019dd95a-088b-72c8-b7e5-56b00e0e002c", "evidence": "Full report Rec 1 mission → Rec 7 efficiency, each with sub-initiatives", "position": 17, "objective": "Detailed exposition of all 7 recommendations and supporting initiatives", "structure": "The Whole -> Category A (distinct) -> Category B (distinct) -> Category C (distinct) -> Complete Coverage", "confidence": 85, "description": "Divide a complex topic into mutually exclusive, collectively exhaustive categories" } ], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }