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  "documentTitle": "Reshaping NYCHA support functions",
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  "notes": "The slide uses a split-column layout to contrast two distinct organizational functions.",
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      "kind": "callout",
      "text": "Having the right board structure and engagement model both critical to make this model work",
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      "text": "Typical roles and responsibilities of senior management team",
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      "text": "Represent interests of those stakeholders not at the table; Set strategic direction, policy, and priorities; Provide oversight, counsel, and support; Evaluate, hire, and fire management; Manage audit and remuneration policy",
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      "text": "Translate the strategic direction of board into more specific strategy and execute; Manage the day-to-day operations; Provide useful, complete, and accurate information as decision support",
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