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  "documentTitle": "Reshaping NYCHA support functions",
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      "kind": "list",
      "text": "Positives: Current Board is formally meeting on a regular basis; Different and complimentary skills sets/expertise in board members; Commitment and engagement of board members to make a difference; Reinitiated pre-Board meetings now offer forum for preparation",
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      "text": "Opportunities for improvement: Unclear decision rights/roles; Unbalanced division of roles and authority; Changing, often vague sense of priorities; Process leading up to Board meetings ineffective",
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      "text": "Source: NYCHA interviews",
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      "text": "NYCHA Board engagement model",
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