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      "text": "Reducing process steps and unnecessary requirements and procedures to improve cycle times (e.g. procurement); outsource non-core processes and activities(e.g. training)\nFlattening the organization, delayering, eliminating shadow functions and redundancies, increasing decision making authority (e.g. finance)\nLeveraging IT systems to evolve business processes; establishing governance to ensure investments justified by ROI; building efficient self-service portals (e.g. ATAD/Sec 8)",
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      "text": "Operations – borough re-design; new property management operating models, including Demonstration Project\nCPD – redesign overall operating model; redesign long-term capital planning process\nSection 8 – ongoing risk mitigation; rent reasonableness; fraud detection; online processes and portals for tenants and landlords\nHR – organizational re-alignment; introduction of performance management\nATAD – policy and process streamlining; online portal for applicants\nFGSS – rationalize fleet and facilities usage and manage\nIT – organizational re-alignment; enhanced governance model including new decision-making process\nProcurement / Supply Chain – streamline and centralize organization with new analytical capabilities; re-design sourcing and procurement processes; pursue strategic sourcing for savings; streamline supply chain with JIT\nFinance – organizational re-alignment, improved budgeting processes",
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