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  "documentTitle": "2021 P&C Underwriting Survey",
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      "text": "Up to 40% of time spent on non-core and administrative activities",
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      "text": "Limited automation and incipient use of AI/ML, NLP, and RPA on core and non-core activities\nUp to 40% of time spent on non-core and administrative activities\nWorking with ageing systems and inefficient processes\nThe introduction of new technology has not helped to decrease workload\nTalent management identified as key issue (talent gap, recruiting, training, skills development, knowledge transfer, retention)",
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