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  "documentTitle": "2021 P&C Underwriting Survey",
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      "text": "The percentage of underwriters rating the quality of their underwriting processes and tools 'superior' has decreased considerably compared to the 2013 survey.",
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      "text": "The percentage of underwriters rating the quality of their underwriting processes and tools ‘superior’ has decreased considerably compared to the 2013 survey. ~60% of underwriters consider today that there are improvements to make around the quality of their organizations’ processes and tools. Top 3 areas with ‘superior’ (4-5) quality: Underwriting strategy (62%), Pricing strategy (50%), Frontline underwriting practices (46%). Priority areas/dimensions for improving the quality of underwriting: Better data and analytics, Improving training and skills development, Better tools for rating and pricing, Elimination of non-core tasks.",
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      "text": "QUALITY OF UNDERWRITING SUMMARY",
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