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  "documentTitle": "2019 Global FS Consumer Study DACH",
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      "text": "An example of a strong insurance ecosystem is ERGO Safe Home (ERGO Group AG), a virtual product bundle consisting of home contents insurance, an emergency service and smart home technology. This integrated smart home program cares for customers’ homes when they are not able to react in case of an emergency, and relies on services provided by different companies and IT capabilities. USAA (United Services Automobile Association), which provides a wide range of services to clients through its associated firms, is another example of a strong ecosystem that drives solid engagement with clients.",
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      "text": "27 2019 Accenture Global Financial Services Consumer Study",
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      "text": "CUSTOMER ATTITUDES AND PREFERENCES: 1: APPETITE FOR INTEGRATED PROPOSITIONS ADDRESSING CORE NEEDS",
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