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  "documentTitle": "Work, workforce, workers Reinvented in the age of generative AI",
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      "text": "Yet most workers (82%) believe they grasp the technology, and 94% are confident they can develop the needed skills.",
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      "text": "But importantly, our research reveals the specific trust gap between workers and leaders (see Figure 4). To a greater extent than CxOs realize, workers are asking whether their organization’s gen AI implementation will cost them their jobs and whether those approaches will lead to stress, burnout and overload rather than to a better employee experience. And they wonder whether the tool itself will deliver quality outputs. Our surveys also reveal that 32% of leaders see talent scarcity, due to skill gaps or unawareness, as a major barrier in utilizing gen AI. Additionally, 36% believe workers will not fully embrace gen AI due to a lack of technological understanding. Yet most workers (82%) believe they grasp the technology, and 94% are confident they can develop the needed skills.",
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      "text": "Sources: Accenture Pulse of Change survey, Wave 10 (Sept 2023): n=2,425 CxOs. Accenture Change Workforce Survey (Oct-Nov 2023): n=5,000 employees.",
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      "text": "Figure 4. Misaligned perceptions between workers and CxOs on key concerns related to gen AI’s impact on work, the workforce and workers",
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