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  "documentTitle": "The productivity push Powering the UK’s performance with five digital capabilities",
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      "text": "Digitisation is a rich potential source of efficiency. From call centre staff using artificial intelligence (AI) to better understand customer needs to engineers identifying a machine malfunction faster by studying its digital twin, to new hires getting up to speed quicker through extended reality training, digitisation can—if backed by commensurate investment in training—save your people time. Time that can be spent doing more and higher value-added activities.",
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      "text": "Across all industries, expectations of business continue to grow to deliver better products, services and content, but more sustainably. To provide their people with agency and purpose—as well as salaries which keep pace with the surging cost of living. And to maintain the speed and scale of business transformation sparked by the COVID-19 pandemic.",
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