{
  "docId": "019dd923-5ca1-7489-b633-808e8065cd88",
  "docSlug": "04e00f0265e26e9f",
  "documentTitle": "The disability inclusion imperative",
  "authorId": "Accenture",
  "authorName": "Accenture",
  "documentKindSlug": "consulting-deck",
  "documentKindLabel": "Consulting deck",
  "sourceTypeSlug": "strategy_consulting",
  "sourceTypeLabel": "Strategy consulting",
  "presentationDate": null,
  "orientation": "landscape",
  "aspectRatio": 1.778,
  "pageNumber": 23,
  "pageCount": 46,
  "prevPage": 22,
  "nextPage": 24,
  "slideType": "key_messages",
  "function": "present_solution",
  "density": "dense",
  "nDataPoints": 1,
  "notes": "The slide references a specific HBR article by Laurie Henneborn and data from the Centre for Inclusive Design.",
  "elementsJson": [
    "headline_text",
    "paragraph",
    "footnote"
  ],
  "metadataConfidence": 0.95,
  "imagePath": null,
  "slideHref": "/slides/019dd923-5ca1-7489-b633-808e8065cd88/23",
  "deckHref": "/decks/019dd923-5ca1-7489-b633-808e8065cd88",
  "deckJsonHref": "/decks/019dd923-5ca1-7489-b633-808e8065cd88.json",
  "deckAnchorHref": "/decks/019dd923-5ca1-7489-b633-808e8065cd88#slide-23",
  "components": [
    {
      "bbox": null,
      "kind": "callout",
      "text": "the relative cost of retrofitting a product or service to become inclusive will increase significantly over time and can reach up to 10,000 times the cost of making it inclusive by design.",
      "attrs": null,
      "subkind": null,
      "toolName": "Visual emphasis",
      "toolSlug": "visual-emphasis",
      "confidence": null,
      "componentId": "019dd951-9f5f-711b-af8f-e272cb0196a1",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": null,
      "kind": "metric",
      "text": "cost of retrofitting vs. designing inclusively: 10,000x",
      "attrs": null,
      "subkind": "primary",
      "toolName": "Quantification",
      "toolSlug": "quantification",
      "confidence": null,
      "componentId": "019dd951-9f5f-711b-af8f-e89205570941",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.6,
        "w": 0.38,
        "x": 0.1,
        "y": 0.24
      },
      "kind": "paragraph",
      "text": "It’s important to recognize, however, that these technologies are only inclusive when they’re designed that way. When companies miss opportunities to address inclusivity at the earliest stages of tech development and must instead retrofit to fix barriers to inclusivity, the costs can be significant. According to the Centre for Inclusive Design, “the relative cost of retrofitting a product or service to become inclusive will increase significantly over time and can reach up to 10,000 times the cost of making it inclusive by design.”17",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "56c6d23a-494d-4ee8-941b-83c4b30382a4",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.7,
        "w": 0.38,
        "x": 0.53,
        "y": 0.24
      },
      "kind": "paragraph",
      "text": "How can companies ensure that inclusivity is factored in from the start? As Laurie Henneborn wrote in her August 2023 Harvard Business Review article, “Start with the people who are designing the human-computer interactions that involve generative AI. Improve their knowledge of inclusive, human-centric design principles that take persons with disabilities into account. Remember that disability is highly nuanced and diverse, so user research should be conducted with that in mind. By working alongside and collecting feedback from individuals with various types of disabilities and who are neurodivergent, you can ensure optimal, accessible experiences for all.” The article also offers a list of basic requirements for inclusive interfaces.",
      "attrs": null,
      "subkind": "paragraph",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "9dfc2ec0-23f7-4014-9150-a41bdf5a2d4d",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": null,
      "kind": "quote",
      "text": "Start with the people who are designing the human-computer interactions that involve generative AI. Improve their knowledge of inclusive, human-centric design principles that take persons with disabilities into account. — Laurie Henneborn, Harvard Business Review (August 2023)",
      "attrs": null,
      "subkind": null,
      "toolName": "Authority citation",
      "toolSlug": "authority-citation",
      "confidence": null,
      "componentId": "019dd951-9f5f-711b-af8f-e49408a5f9c9",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.03,
        "w": 0.3,
        "x": 0.05,
        "y": 0.06
      },
      "kind": "title",
      "text": "The disability inclusion imperative",
      "attrs": null,
      "subkind": "headline",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "9b5f5bd0-4549-4b1d-9f57-5698917c16b4",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.03,
        "w": 0.3,
        "x": 0.63,
        "y": 0.06
      },
      "kind": "title",
      "text": "04 The A list framework: Broaden Access",
      "attrs": null,
      "subkind": "subtitle",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "e10abdfe-cee6-480b-b448-2d32f55aa9ca",
      "frameworkName": null,
      "frameworkSlug": null
    }
  ],
  "metrics": [
    {
      "metricRaw": "cost of retrofitting vs. designing inclusively",
      "numberRaw": "10,000x",
      "numberKind": "multiplier",
      "actionTitle": null,
      "calloutText": "the relative cost of retrofitting a product or service to become inclusive will increase significantly over time and can reach up to 10,000 times the cost of making it inclusive by design.",
      "numberScale": null,
      "numberValue": 10,
      "metricFamily": "cost_savings",
      "numberCurrency": null
    }
  ],
  "tools": [
    {
      "name": "Action Titles",
      "slug": "action-titles",
      "agent": "Architect",
      "layer": "slide",
      "matchId": "019dd95a-0f08-73d3-987e-5437634ef733",
      "evidence": "Subhead under '04 The A list framework: Broaden Access' carries the 10,000x stat.",
      "confidence": 70
    },
    {
      "name": "Concrete Language",
      "slug": "concrete-language",
      "agent": "Storyteller",
      "layer": "slide",
      "matchId": "019dd95a-0f08-73d3-987e-5af1550f70e4",
      "evidence": "Specific multiplier '10,000 times the cost'.",
      "confidence": 90
    },
    {
      "name": "Problem Statement Canvas",
      "slug": "problem-statement-canvas",
      "agent": "Architect",
      "layer": "slide",
      "matchId": "c8113df9-cbbf-4313-accc-fba9fa86f8c7",
      "evidence": "How can companies ensure that inclusivity is factored in from the start?",
      "confidence": 0.6
    },
    {
      "name": "Von Restorff Effect",
      "slug": "von-restorff-effect",
      "agent": "Designer",
      "layer": "slide",
      "matchId": "019dd95a-0f08-73d3-987e-5e9665dd92f1",
      "evidence": "Outsized 10,000x figure stands out from rest of body copy.",
      "confidence": 75
    }
  ],
  "frameworks": [
    {
      "name": "inclusive-design",
      "slug": null,
      "matchId": "22109dfc-0f68-41b9-b244-e47a72ba5ef2",
      "evidence": "Mentions human-centric design principles and inclusive interfaces.",
      "confidence": 0.9
    },
    {
      "name": "The A List Framework",
      "slug": null,
      "matchId": "019dd95a-1ca5-70bb-bb9f-6a27bd780e24",
      "evidence": "Title '04 The A list framework: Broaden Access'.",
      "confidence": 85
    }
  ],
  "arcBeats": [
    {
      "to": 36,
      "from": 23,
      "beatId": "019dd95a-0682-776c-8e32-b5f7fe488533",
      "arcName": "The Consultant's Gambit",
      "arcSlug": "consultants-gambit",
      "beatName": "Evidence & Proof",
      "beatSlug": "consultants-gambit-evidence-proof",
      "evidence": "Each imperative validated with named-company case studies (Dell, Chevron, BoA, Accenture, Walgreens)",
      "position": 4,
      "confidence": 88,
      "parentBeatName": "Evidence",
      "parentBeatSlug": "evidence"
    },
    {
      "to": 36,
      "from": 20,
      "beatId": "019dd95a-0682-776c-8e32-c5792fdf7a0d",
      "arcName": "The Transformation Tale",
      "arcSlug": "transformation-tale",
      "beatName": "The Bridge",
      "beatSlug": "transformation-tale-the-bridge",
      "evidence": "A List framework with 5 imperatives and case proof",
      "position": 3,
      "confidence": 55,
      "parentBeatName": "Resolution",
      "parentBeatSlug": "resolution"
    }
  ],
  "loops": [
    {
      "to": 36,
      "from": 20,
      "name": "Mece Breakdown",
      "slug": "40-mece-breakdown",
      "bestFor": "Problem structuring, ensuring completeness, strategic analysis",
      "matchId": "019dd95a-07fe-70ce-8d3a-78502f128a8b",
      "evidence": "Five distinct imperatives (Access, Awareness, Advocacy, Actions, Accountability) each anchored by a case study.",
      "position": 5,
      "objective": "Walk through five-part exhaustive framework with cases for each",
      "structure": "The Whole -> Category A (distinct) -> Category B (distinct) -> Category C (distinct) -> Complete Coverage",
      "confidence": 88,
      "description": "Divide a complex topic into mutually exclusive, collectively exhaustive categories"
    }
  ],
  "imagePathAlt": null,
  "thumbSrc": null,
  "thumbSrcAlt": null,
  "locked": true
}