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  "documentTitle": "The art of AI maturity Advancing from practice to performance North America",
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  "notes": "Success Factor 01 header indicates this is part of a series of findings.",
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      "text": "Data is nice—information is power. We've been on this journey, utilizing AI [artificial intelligence] and utilizing machine learning to help make credit decisions, to help make fraud decisions, to anticipate for our card members what offers to give them.",
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      "text": "\"Data is nice—information is power. We've been on this journey, utilizing AI [artificial intelligence] and utilizing machine learning to help make credit decisions, to help make fraud decisions, to anticipate for our card members what offers to give them.\" — Stephen Squeri, CEO, American Express.",
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